Charges and payments

Porto does not issue invoices. It computes what each customer owes, records payments and refunds, follows due dates and reminders and exports charges to the invoicing software or to the accountant, who issues the invoices.

Charges

A charge (Addebiti) is an amount owed by the customer. It comes from contract instalments, transits, desk services, utility consumption, fees and common charges, boatyard work orders, rentals and transfer fees. It has lines with item, quantity, price, discount and VAT rate, the service period and a due date.

• Payment state: open → partially paid → paid, or cancelled with a reason.
• Invoicing state: to invoice → exported → invoiced (with the external invoice number and date).
• An exported charge never changes: a correction is an adjustment charge linked to the original, which goes into the next export.

Payments

Pagamenti records payments (bank transfer, cash, card terminal, cheque, or online) and allocates them to one or more charges, also partially; what is left becomes customer credit. Refunds (through the provider or manual) and deposits, which are not revenue until retained, are handled here too. Saldi di apertura records customer balances when you start using Porto.

Due dates and reminders

• Sospesi e scadenze (Receivables) shows charges and instalments by due date and age, per customer, contract and group.
• Richieste di pagamento sends the customer a link to pay online or the bank details.
• Solleciti (Reminders) runs every day: notices before and on the due date and reminders on several levels (polite, formal, final notice); the last level is approved before sending. Customers on a repayment plan and disputed charges can be excluded; reminders stop as soon as the payment is recorded.
• The customer statement (charges, payments, balance) downloads as PDF.

Online payments

Optional: without configuration Porto collects by bank transfer, cash and card terminal. In Pagamenti online you can enable Stripe with your own account keys (cards, wallets, SEPA direct debit and mandates for instalments). An online payment is confirmed only by Stripe’s signed webhook (Payment drivers).

The “to invoice” export

Esportazioni takes the charges to invoice of a period (filtered by customer, origin and revenue class) and exports them as Excel, CSV (Italian format, one row per charge line with the customer’s tax data, VAT rate, nature, service period, contract and boat) and a summary PDF. Exported charges become “exported”: each appears in one export only.

Then reconciliation: upload the CSV or Excel file from the invoicing software and the charges receive the invoice number and date. A direct exporter to a specific software is an extension point, not included.

Tax note

Porto sends nothing to the Italian e-invoicing exchange (SdI). Whether the configuration complies (VAT rates, issuing of documents, retention) remains the responsibility of the marina and its adviser.

Attività ufficio (Office worklist) gathers the to-dos that arise from charges, payments, reminders and deadlines. Impostazioni addebiti holds the marina’s choices: due dates, items for automatic charges, reminders, arrears, receipts and cash registers.